Privacy policy

Scope

This data protection declaration is intended to inform the users of this website in accordance with the Federal Data Protection Act and the Telemedia Act about the nature, scope and purpose of the collection and use of personal data by the website operator DIETER PFAFF TIERORTHOPÄDIE.


DIETER PFAFF TIERORTHOPÄDIE takes your data protection very seriously and treats your personal data confidentially and in accordance with the legal regulations.

Keep in mind that data transmission over the Internet can always be subject to security flaws. Full protection against access by third parties is not feasible.


Access data

The website operator or page provider collects data about accesses to the site and stores it as "server log files". The following data is logged as follows:

  • Website visited
  • Time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used

The data collected are only used for statistical evaluations and for the improvement of the website. However, DIETER PFAFF TIERORTHOPÄDIE reserves the right to check the server log files retrospectively if concrete indications indicate illegal use.


Cookies

This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Common browsers offer the setting option not to allow cookies. Note: There is no guarantee that you will be able to access all features of this website without restrictions if you make corresponding settings.


Handling personal data

DIETER PFAFF TIERORTHOPÄDIE collects, uses and shares your personal data only if this is permitted within the legal framework or if you consent to the collection of data. Personal data is all information that serves to identify your person and which can be traced back to you – for example, your name, e-mail address and telephone number.


Account

In order to place orders through this offer, each customer must set up a password-protected customer account. This includes an overview of orders placed and active order operations. If you leave the online shop as a customer, you will be automatically logged out. DIETER PFAFF TIERORTHOPÄDIE accepts no liability for password misuse, unless this was caused by the operator itself.


Order

All data entered by the customers as part of an order processing process is stored. These include:

Name, first name

Address

Payment data

E-mail address

The data that is absolutely necessary for delivery or order processing will be passed on to third-party service providers. As soon as the retention of your data is no longer necessary or required by law, these will be deleted.


Handling contact details

If you contact DIETER PFAFF TIERORTHOPÄDIE through the contact options offered, your details will be stored so that it can be used to process and answer your request. Without your consent, this data will not be passed on to third parties.


User's rights: information, rectification and deletion

At your request, you as a user will receive free information about which personal data has been stored about you. Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you are entitled to rectification of incorrect data and to the blocking or deletion of your personal data.